
How to Optimize Business Processes with ProcessMaker’s New AI Features
Come ottimizzare i processi aziendali con le nuove funzionalità AI di ProcessMaker
Our team designs and develops custom solutions for managing, optimizing, and automating business processes using the best Business Process Management methodologies.
In particular, Bitia is an official partner of ProcessMaker, the award-winning low-code BPM platform for digital process automation. ProcessMaker helps companies improve operational efficiency, ensure compliance with new regulations, facilitate collaboration among teams, and reduce the time and costs associated with manual processes.
In this article, we will show you specifically how the ProcessMaker platform works, not only for developing and automating business processes but also for automatically documenting them using Artificial Intelligence.
The Importance of Documenting Workflows
In contexts where workflows and processes are numerous and complex, proper documentation can be critical for streamlining and simplifying the company’s workflow (information transfer, reviews, onboarding of new employees, audits, etc.).
On the other hand, when documentation is created manually, work times can increase significantly, potentially putting pressure on teams and causing delays and inefficiencies.
How to Automate These Processes with ProcessMaker
The ProcessMaker platform helps you avoid these issues by automatically generating documentation for all your processes using efficient and intuitive tools.
With ProcessMaker’s new integrated AI component, it is possible to automatically generate the essential documentation for a process diagram, including:
- Process name
- Last update (date and user who made the last change)
- Process description
- Name and description of each step in the process (and its purpose)
Check out an example of process documentation generated with ProcessMaker’s AI functionality in this demo.
A Practical Use Case
Let’s imagine a concrete scenario where these AI features can be applied in a company setting.
For example, suppose a company decided to restructure its internal workflows and processes to obtain an ISO certification in quality and safety. The process could be structured as follows:
- Collecting and analyzing documentation of the “as-is” state of business processes to develop a re-engineering plan.
- Designing optimized processes using the ProcessMaker platform.
- Writing the related documentation using ProcessMaker’s AI functionality.
The result is twofold, as it allows companies to have both automated and documented processes in a single, centralized location.
Want to explore the potential of ProcessMaker to automate your business workflow? Rely on Bitia’s specialized consulting services and get in touch with our team of professionals.